• Contiguous U.S.: iKamper roof top tents are shipped via freight for a flat fee of $199. Additional charges may apply for special delivery requirements.
• Alaska, Hawaii, Puerto Rico: Shipping to Alaska (Fairbanks and Anchorage only), Puerto Rico, and Hawaii is $800 plus applicable taxes.
• Processing Time: Orders leave our warehouse within 24-48 hours and may take up to 2 weeks for delivery. Expedited freight is not available.

Please contact iKamper support regarding your damaged tent using the Roof Top Tent Shipping Damage Form.

• Before Shipping: You can cancel your RTT order for a full refund, minus a 3.5% cancellation fee.
• After Shipping Confirmation: Canceling an order already in transit incurs a 15% fee to cover shipping and restocking costs.
• Refund Timing: Refunds may take up to 10 days to process.
• Address Changes: If an address change is needed after shipment confirmation, any reconsignment or holding fees will be the customer’s responsibility.

Send us a note to initiate a cancellation.

We package shipments with care, but damage during transit can occur. Follow these steps if damage happens:

1. Inspect Delivery: Check for scratches, dents, or punctures, and take photos of any damage.
2. Severe Damage: If the damage is severe, refuse delivery so we can send a replacement.
3. Document Everything: Note all damages on the delivery receipt, even if minor. This is essential for filing a claim.
4. File a Claim: Submit the Roof Top Tent Shipping Damage Form within 48 hours, including photos of the damage, the box, and the delivery receipt.

Contact iKamper Support for any additional assistance.

Accessories ordered with a roof top tent ship at no additional charge.

• When ordered separately, standard shipping fees apply.
• Accessories are shipped via USPS or UPS ground service. If your address cannot receive deliveries from these carriers, notify us during purchase so we can make alternate arrangements.
• if you'd like to expedite your shipping service, please reach out to our team and they can provide shipping quotes.

• iKamper products are available in over 30 countries through our dealer network. Use our Dealer Locator to find your closest dealer.
• U.S. Shipping Only: iKamper USA does not offer direct international shipping.

Sales tax is based on your shipping address. Due to the Supreme Court ruling in South Dakota v. Wayfair, we are required to collect sales tax in states where we have an economic nexus.

Currently, we collect sales tax in: Arizona, California, Colorado, Georgia, Florida, Idaho, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Mexico, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.